Domestic Shipping within Ukraine
INCARNE is using Nova Poshta services to deliver your orders. You can choose delivery to Nova Poshta branch or to select address delivery during checkout. It is free of charge when the order amount is more than 1000 UAH.
Please note, we are not able to deliver to Crimea or to temporarily uncontrolled Ukrainian territories.
INCARNE offers worldwide delivery using registered airmail. Every package has its tracking number, thus you can easily track your order. Usually, it takes about 2-5 weeks depending on delivery location, weather conditions and time of the year. The delivery is free of charge when the order amount is more than 5000 UAH.
There is a DHL express shipping available. They deliver within 2-5 business days. You can select shipping options during checkout.
You can pay for your order online using your bank card or via PayPal. For those orders, we ship within Ukraine it is possible to pay when you receive your goods. See available options during checkout.
Sometimes it happens that the item is not as you expected or you have selected the wrong size, color or another option. We understand that and got you covered! We accept returns within 14 days after delivery. Also, we provide a Lifetime Warranty for the items we made.
Our warranty is quite simple, we back our goods against defects in materials and workmanship with free lifetime repairs or if needed replacement.
Free Shipping for orders over $40
Delivery within Ukraine is free for orders over 40 USD. International delivery at no extra cost for orders over 200 USD.
Short Processing Time
Usually, we need only 1-3 business days to complete your order. Even for personalized orders.
INCARNE can implement custom changes to existing designs by your request. We offer personalization of any product as well.
Here at INCARNE we keep most of the processes manual, to deliver nothing but the best. Our experienced professional craftsmen pay attention to every detail, starting from every piece of leather. Watch the video from our workshop to see what happens behind the scenes.
INCARNE started in autumn of 2015 as a small handmade workshop. Andrii Vasyliev, currently the CEO of the company, had a vision: to spread happiness by turning an everyday essential into a colorful design piece with a rigid standard of ultimate quality, craftsmanship, and creativity. A concept now brought to perfection by the INCARNE collective of creators.
Today INCARNE are sold in more than 100 countries and on every continent. Our small team (about 15 people) is now working every day to bring you nothing but the best. We're happy to make something special for every customer and value everyone.
If you have any questions or topics to discuss, feel free to contact us at any time. We're open to suggestions and we're especially happy to get feedback. Please, let us know if you have something to tell us.